We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, RangMilap.in, or interact with us in any way. By using our website or services, you consent to the collection and use of your information in accordance with this policy.

WHO WE ARE

RangMilap is a retail business engaged in the sale and distribution of products through its e-commerce platform, RangMilap.in, as well as offline stores and events. Our offline store is located at:
EC 5, Saltlake Sector 1,
Near City Centre Metro,
Kolkata 700064, India, West Bengal.

We specialize in handloom and handcrafted sarees and other traditional attire.

COLLECTION OF DATA

We collect personal information that you provide to us when you use our website, services, or interact with us. This may include:

• Name, date of birth, address, telephone/mobile number, email ID, and any identification or address proof you provide.
• Payment-related information (such as billing address, credit/debit card number, expiration date, etc.) for completing transactions.
• • User behavior data, such as shopping preferences, browsing history, and device location to enhance your user experience.

In general, you can browse our website without revealing any personal information. However, to access certain services, we may require you to provide personal details. Additionally, we may track information such as:

• Your IP address, browser information, and URLs accessed during your visit.
• Information provided when you engage with features like feedback, reviews, or customer support.
• Any correspondence with us, including emails or letters.

We may also collect information from third-party business partners with whom you may interact.

USE OF DATA

We use your personal information for various purposes, including:

• Processing orders, handling payments, delivering products, and communicating with you about your orders, services, and promotions.
• Improving the usability and functionality of our website, troubleshooting issues, and analyzing performance.
• Offering personalized product recommendations, tailored offers, and interest-based ads.
• Communicating with you regarding customer support, service updates, and promotions.
• Handling your feedback, reviews, and other contributions to ensure a better experience.

COOKIES

We use cookies to improve the functionality of our website and tailor it to your needs. Cookies are small files placed on your device that help us analyze your web traffic, understand your interests, and enhance your user experience.

• Cookies allow us to recognize your browser and track your browsing behavior.
• We use traffic log cookies to identify frequently visited pages, helping us optimize our site.
• You can manage or decline cookies through your browser settings, but doing so may limit certain features on our website.

For more information on cookies, please refer to our Cookie Policy.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. Please note that once you leave rangmilap.in, we do not have control over the linked websites and their privacy practices. We recommend that you review their privacy policies before providing any personal information.

CONTROLLING YOUR PERSONAL INFORMATION

You can choose to restrict the collection or use of your personal information:

• If you do not wish to receive direct marketing communications, you can opt-out by selecting the appropriate box on our registration form or by contacting us.
• You can request a copy of the personal data we hold about you by emailing us at support@rangmilap.in. We may charge a small fee for processing this request.

We will not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit permission.

DATA SECURITY

We take reasonable steps to protect your personal data from unauthorized access, alteration, or deletion. However, no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

RETENTION AND DISPOSAL OF DATA

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

OPT-OUT

You have the option to opt-out of receiving promotional communications from us after creating an account. To opt-out, you can contact us at support@rangmilap.in.

CHANGES TO THIS POLICY

We review and update our Privacy Policy regularly to ensure that it remains accurate and compliant with relevant laws. Any changes to this policy will be posted on this page with an updated effective date.

We encourage you to review this page periodically for any updates or changes.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to contact us at:

• Phone: 082401 70059
• Email: support@rangmilap.in