Timeframe:

Exchange requests must be made within 48 hours of purchase. Once your request is approved, our customer support executive will assist you with the exchange process.

Eligibility for Exchange:

To process an exchange, you must submit images of the product. Our team will inform you if you are eligible for an exchange.

Non-Eligibility Criteria:

Exchanges will not be accepted under the following circumstances:

• The product has been damaged.
• The product has been altered (including fall pico).
• The product has been used or washed.

Non-Exchangeable Items:

The following items cannot be exchanged:

• Gift wrap
• Shipping and COD charges are non-refundable.

Purchase Location:

• Items purchased at our retail store can only be exchanged for store credit.
• Items purchased online can only be exchanged through the online store.

Self-Shipping:

If pick-up service is unavailable at your location, you will need to self-ship the product.

Contact Us:

For any queries regarding returns and exchanges, please contact us at:
Phone No: 082401 70059
Email: support@rangmilap.in